How do I request a profile for my console? How do I request a profile for my console?

How do I request a profile for my console?

Support Team Support Team

First, please check our DMX Personalities list to see if there's already a profile for the console you are controlling your Volux product with. 

VOLUX proactively provides DMX personalities for the following consoles:

  • GrandMA
  • AvoLites
  • ChamSys
  • ONYX

If the fixture profile is not available for one of the above-listed consoles, please Submit a Ticket below including the fixture model and personality mode you need. We will provide one to you in approximately 72 business hours. 

If your request is urgent or we cannot accommodate at the time of your request, we will provide the DMX personality reference chart instead. 

If your controller or console of choice is not listed above, we encourage you to engage with your DMX controller's technical support avenues directly. We will provide you the DMX personality reference chart to help expedite your request.